Browsing All posts tagged under »DMA Friends«

Engagement analytics and lifelong engagement in museums

June 4, 2013

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Does a repeat visitor to your museum have more value than a unique visitor? How often does someone have to visit your museum to be considered loyal or ‘repeat’? How do you know whether people are engaged with your museum? These are questions I’ve been thinking about since visiting Dallas back in April (this year […]

Floor staff and the guest experience @ the Dallas Museum of Art

May 8, 2013

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If you’re anything like me, you probably keep a mental notebook of museums that seem to do consistently interesting work; it’s pages filled with the names of people you’d want to work with or museums you’d like to be at if the opportunity arose. My list has quite a few names on it, but one […]

Last night I dreamt I went to Manderley again…

May 2, 2013

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One of my favourite moments at Museums and the Web 2013 was the closing plenary. Being invited to talk about museums and immersive theatre (well, really about Sleep No More) with Seb Chan, Ed Rodley and Diane Borger, producer of Sleep No More was kind of incredible. As a group, Seb, Ed and I had […]