How do you learn to tell stories worth experiencing?

Today I just have a single question: how do people who work in museums learn to tell good stories?

Below is an excerpt from Seb Chan’s breathtaking interview with Mike Jones (if you haven’t yet read it yet, you should – and also check out Jasper Visser’s latest post on digital storytelling). Mike says:

A story is not just a collection of things or a sequence of events. In this I think breaking down some distinctions between Story, Plot and Narration is very useful.

The framework I like to use, borrowed form numerous scholars in the field over centuries, is that Plot is a sequence of Events, Narration is how those events are Told and Story is what the Viewer experiences through the combination of the Plot being Told in a certain way… or in other words Plot + Narration = a Story Experience in the mind of the Audience.

Once we engage with this idea we can get away from the vacuous notion that ‘everything is a story’ and actually focus on bringing to bear the mechanics and craft to generate an engaging story experience – dramatic questions, a cause and effect chain, a distinct voice in the ‘telling’ of the story, clear point-of-view, characters who are flawed and have desires and obstacles – a story that’s worth experiencing.

How do people who work in museums (curators, exhibit designers, marketers, digital content creators, everyone) learn to tell good stories? Where do they learn that art? Is it taught in school? If you took museum studies, was there a course on story development like a filmmaker or writer might take? Or is the craft handed down, curator to curator? If it isn’t taught formally, should it be?

What do you think? Where do museum story-tellers learn the mechanics and craft of story-telling to tell worthwhile and compelling stories in museums?

“All your stories, all your apps, and a new way to express who you are” – Did Facebook just become a social history museum?

Mark Zuckerburg launches Facebook Timeline

Wow. So Facebook just took an interesting step into the memory market, didn’t it? In launching Facebook Timeline, Mark Zuckerberg made the statement “We think it’s an important next step to help tell the story of your life.”

Fascinating. It’s not a massive surprise to see Facebook trying to stake out more territory in the memory and identity market. The more they become associated with people’s memories, the less likely it is that people will jump ship like they did with social networks like myspace. But this move could have some really interesting implications for the way for both the way we use the site, but also for the way we record memory.

Lately I’ve been talking to a number of curators at the Powerhouse about how they conduct collection-related research, and more than one has indicated that the required fields in the museum’s collection software in part dictate the information they seek out. That’s only natural – there are fields that need to be filled in, and therefore no research feels complete until all are populated. But I wonder whether Facebook’s moves into the (commercialised) memory market could have similar effects. Will people start locating their old photos (such as ones of their parents when they got married etc) simply because Facebook gives them a box to fill out? I think they will.

Belinda Barnet makes a really interesting point in her 2003 article, The erasure of technology in cultural critique. She writes:

There is no lived memory, no originary, internal experience stored somewhere that corresponds to a certain event in our lives. Memory is entirely reconstructed by the machine of memory, by the process of writing; it retreats into a prosthetic experience, and this experience in turn retreats as we try to locate it. But the important point is this: our perception, and our perception of the past, is merely an experience of the technical substrate. It is a writing with traces, a writing of traces.

This binding together of memory and the prosthetic way it is constructed external to ourselves is something addressed by José van Dijck in her 2004 paper Memory matters in the Digital Age. When discussing the choice of saving one of two types of objects from a burning building – a box full of pictures and memory objects, or a box of precious jewellery and identity papers – Dijck suggests that we have an attachment to the memory objects because they are an irreplaceable link to our past and who we are. She writes:

memory objects apparently carry an intense material preciousness, while their nominal economic value is negligible. The loss of these items is often equated to the loss of identity, of personal history inscribed in treasured shoebox-contents.

This is where the Facebook timeline starts to get a little interesting. In this digital age, our shoeboxes of memory items are not always tangible. I would guess that most photographs that people take don’t end up stored in physical photo albums any longer, but instead end up in digital storage spaces, on Facebook and Flickr! The traces to which our memory is attached are being stored by commercial companies, and we have no real control over how they could be used into the future.

But more than that, if Facebook continues to move into the territory of memories, I wonder whether it come become something akin to a universal museum that maps the stories of the world. After all, soon it will not only have hundreds of millions of users, but it will be able to map the relationships between them, and store their digital objects as well. By getting people so invested in the site, and being able to aggregate their data, Facebook is starting to do something that no museum has ever done in telling the stories of the world today. If Facebook timeline starts to extend all the way back into the past and people scan and post their memory objects of their parents and grandparents, and even their full family trees, it will have a really unique control over our historical information. For social history museums in particular, this could be an incredibly rich datasource. Maybe instead of teaming up with Google like art museums have started to do in Art Project, social history museums should be teaming up with Facebook?

In museums, we constantly talk about how objects are animated by their stories, and that stories are anchored by their objects. When, the way it looks right now, Facebook is making a claim for both. On the introduction page to Timeline, the tagline is “Tell your life story with a new kind of profile.” Soon Facebook could have our digital objects, and our stories. It’s a very interesting move.