A couple of weeks ago, I was captivated by Liz Neely’s Tweets from the National Museum Publishing Seminar in the USA. The conference sounded really interesting, and so I asked her to do a quick write-up for museumgeek. The resulting post is much more than that. Calling in two co-authors, this post explores museum publishing through a pretty rock’n’roll perspective. Enjoy.
Quite randomly, the National Museum Publishing Seminar, held June 21-23, holds the distinction of being a band reunion of sorts for us. Back about 8 years ago, the three of us shared stages and practice spaces.
We all worked at the Art Institute of Chicago—Liz in technology and Katie and Sarah in Publications—but we rarely actually worked together. In that large museum and at that time, our worlds infrequently overlapped. But as a band, we were particularly collaborative—we all wrote songs, we all sang, and there isn’t a tune that doesn’t have harmonies or some kind of backing vocal. One of us would bring a song to the group and we would all start tinkering with the idea, adding parts, experimenting, iterating, reviewing and building the song. We had to be comfortable accepting and responding to critique. We made songs; we booked shows; we made T-shirts and burned CDs—we never practiced enough, but we created something together that we loved. In the best of cases, the song transcended the sum of our individual parts. These songs, this accumulation of voices, formed the identity of the band.
Seeing each other again at the MPS got each of us thinking about the band again, not just nostalgically, but because in some odd sense it captured the spirit of this year’s conference. The theme was “The Voice of the Museum,” and both the roster of attendees and the agenda reflected that the profession of museum publishing is changing profoundly. No longer a forum only for professionals in publishing departments and their distributors, the conference encompassed digital and social media interlopers (bringing Katie, Sarah, and Liz together at a conference for the first time). Centered around a wider dialogue about publishing as a key and central feature to a museum’s identity formation, the gathering recognized the increasingly interdisciplinary nature of our work.
Some museums have already implemented this wider definition of publishing by centralizing efforts among various publishing silos, such as the Walker, or by centralizing budgets with cross-departmental committees, such as MoMA. Paul Schmelzer, Web Editor at the Walker, stated, “the Walker is one voice comprised of many.” In thinking about ‘voice’ as a concept, it’s important to recognize that each individual ‘voice’ is not a static set variable. This is what keeps our institutions evolving and alive—but also why strong vision and leadership remains paramount in keeping efforts moving in the same direction. Both Schmelzer and, in a later panel, Kristi McGuire from the U of C Press emphasized a move from using digital communications strictly for promotion to creating a content model that emphasizes and supports the institution’s personality. McGuire reported that since transitioning from a publicity-focused blog to something more editorial, the traffic has tripled.
How do we harness each person’s contribution to create amazing publications across all platforms? As the definition of publishing gets wider and the channels more complicated, we must harness the contributions of a larger set of talents and expertise in a truly collaborative manner. Robert Weisberg called for a “content launch instead of a book launch” to set up communication early in the planning process among publishing, digital media, marketing, and distribution stakeholders. Stakeholders need to build from the strengths of other collaborators. Publishers should iterate and be experimental like a technologist while developing an appetite for risk. Dan Sinker, the keynote speaker at the conference, who has has built a career at the intersection of a DIY punk aesthetic and technological savvy, particularly spoke to this need. He noted that so many developers and tech people he meets nowadays he discovers he knew back in the ’90s punk scene—making music, publishing zines, setting up record labels. They were people who made things that were ephemeral and constantly evolving yet important and rich. Technologists could learn from the organized workflow planning and strategizing that publishers have honed. Kara Kirk pointed out that publications departments should be comfortable slowing things down appropriately. “Everyone wants to have their foot on the gas, but it’s not fun to not have brakes.”
The emerging role of the ‘publishing technologist’ is analogous to that of the editor. Kate Steinmann defined the editor role with the following keywords “Ally, Advisor, Mentor, Magician, Meddler, Diplomat.” These are the qualities that a technologist also needs to take on in collaboratively helping the author best reach his or her vision. Editors, for their part, need to embrace an iterative approach to publishing, to balance their deeply rooted desire for perfection—for authoritativeness—with the realities and opportunities of new media.
We’d like to suggest that we approach museum publishing strategy as a collaborative creative process. Should we start a publishing band at the museum? How big is the band and what instruments do we need? Depending on the project, do stakeholders play collaborative vs. supporting roles? Are there project leads? Do we have enough roadies, sound guys, and photographers to pull it off? Do we want to attain the rough-hewn simplicity of the Ramones or insist on the polish of Steely Dan? Instead of viewing new challenges and uncertain roles with anxiety, can we see it as writing a new song?
Channeling Richard Holland from Bad at Sports: “Don’t be boring!” We should not continue doing things because that’s what’s always been done. There is an urgency and an opportunity to transform our processes in a way that creatively and effectively supports dialogue with our audiences across print and digital platforms. If we don’t grab a hold of it, we—both technologists and traditional publishers alike—will all be marginalized.
Visit the Museum Digital Publishing Bliki (a blog + wiki) to discuss museum publishing. http://digitalpublishingbliki.com
museumgeek: What do you think? Can museum publishing strategies be a collaborative creative process, as Liz, Katie and Sarah suggest? How would this idea work in your museum?